Our Brands


  • Paslode
  • GRK Fasteners


  • RedHead
  • Ramset
  • TapCon


  • Buildex


GRK Fasteners Limited Lifetime Warranty

It is the policy of ITW Canada Inc. to provide top quality fasteners that require no predrilling, suitable for all applications and provide strength and finishing that customers and construction codes require.

ITW Canada Inc. (“ITW Canada”) warrants that its GRK fasteners (“Products”) purchased from ITW Canada or one if its authorized sellers will not rust under normal environmental conditions when used in accordance with the recommendations listed in ITW Canada’s Screw Selection Guide for the normal life of your project. Because ITW Canada cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from ITW Canada or an authorized seller of Products in Canada, unless otherwise prohibited by law. ITW Canada reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites.

ITW Canada’s sole liability hereunder will be to, at its option, repair or replace any Product or Product part which proves to be defective within the specific time period. Any repair or replacement Product or Product part provided in accordance with this warranty will carry a warranty for the balance of the period of warranty applicable to the part it replaces or such longer period as may be required by applicable law. This warranty does not apply to Product or Product part replacement required due to normal wear. ITW Canada reserves the right, in its sole discretion, to refund the money actually paid by you for the Product. If the Product or component is no longer available, replacement may be made with a similar product of equal or greater value, at ITW Canada’s sole discretion.  This is your sole and exclusive remedy for breach of this limited warranty.

Except where prohibited by applicable law (which may include the Province of Quebec), this warranty is not transferable from the original purchaser.

ITW Canada is not responsible for product failure caused by the improper use or installation of its own or other building materials. The warranty does not cover damage as a result of alteration, accident, misuse, neglect, reuse, use in connection with worn building materials, or use not in accordance with the Screw Selection Guide.

The warranty is limited to the replacement of defective Products only.

To obtain service under this warranty, upon ITW Canada’s request, return defective Products or provide photos of the Product and the project in which failure occurred (if applicable) and provide proof of purchase from the seller at which the Products were bought to:


ITW Construction Products Canada

A division of Illinois Tool Works Inc.

120 Travail Road, Markham, ON L3S 3J1


Tel: 800-387-6472

Fax: 888-236-4762

This is the sole warranty of ITW Canada for the Products and the sole remedy available. ITW CANADA SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY ARISE FROM LOSS OF ANTICIPATED PROFITS OR PRODUCTION, SPOILAGE OF MATERIALS, INCREASED COST OF OPERATION, OR OTHERWISE. ITW CANADA DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED, RELATING TO MERCHANTABILITY, FITNESS, OR OTHERWISE, EXCEPT AS STATED ABOVE, and ITW Canada’s liability AS STATED ABOVE AND AS ASSUMED ABOVE is in lieu of all other warranties and conditions arising out of, or in connection with, the use and performance of the Product, except to the extent otherwise provided by applicable law (which may include the Province of Quebec). To the extent that applicable law (which may include the Province of Quebec) prohibits the exclusion of implied warranties or conditions, the duration of any applicable implied warranty or condition is limited to the period specified for the express warranty above.

Some jurisdictions (which may include the Province of Quebec) do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Where any term of this warranty is prohibited by such laws, it shall be null and void, but the remainder of the warranty shall remain in effect. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under this warranty will not apply to the extent prohibited by applicable law (which may include the Province of Quebec).